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Alaska Tour & Travel Employment

Thank you for your interest in Alaska Tour & Travel. We are currently accepting applications for all positions.

Who are we?
What type of jobs do we have?
When do we hire?
How do I apply?

Who are we?

Alaska Tour & Travel specializes in arranging custom vacation packages to Alaska for summer visitors. Our customers are predominately from outside Alaska, nearly all are from the US and Canada. We have been in business for over 10 years and we have helped over 100,000 visitors plan their Alaska vacations. Our office is located in southwest Anchorage on the corner of Jewel Lake Road and Dimond Boulevard. Our office staff ranges seasonally from 6 to 15 employees. Most of our communication with customers is done by phone and email. We also operate the Park Connection Motorcoach which is a bus service that runs from Denali Park to Seward daily during the summer months.

What type of jobs do we have?

Our primary business is making reservations for customers, so naturally our reservation agents are the heart of our business. All reservation agents work with clients by phone and email using a computerized reservation system. A typical day will include making reservations for Alaska travel products, preparing quotes, mailing brochures, preparing travel documents and other miscellaneous office duties. We look for employees with solid computer skills, a good knowledge of Alaska, an excellent attitude and the ability and desire to work as a team member. We have two levels of reservations employees.

Seasonal Reservation Agents
Many of our employees start as Seasonal Reservation Agents. We generally hire for these positions from November through March, with agents working through mid August to early September. We do have the flexibility of offering positions for college students who want to work part-time around class schedules through early May, switching to full-time May through the end of August. Compensation is a base hourly wage plus commission. The base hourly wage will be $11.00 and we guarantee total compensation to be at least $15.00 per hour worked when averaged over the entire work period. In 2015, the seasonal reservation agents averaged over $6.00 an hour in commission.

Regular Full Time Reservation Agents
Most of our Regular Full time Reservation Agents are hired from employees who have first worked for us as a Seasonal Reservation Agent. We do hire some employees for this position from outside the company but they must have plenty of relevant work experience in the Alaska travel industry and solid work references. Regular Full time agents also qualify for company benefits.

Park Connection Supervisor
Our Park Connection Supervisor supervises the daily Park Connection operations to maintain the motorcoach schedule and high level of service.

Responsibilities include coordinating our local operations at the Anchorage Museum and Egan Center, including the checking in of clients, loading of coaches with luggage and passengers.  Supervise our customer service expeditors, chartered Motorcoach drivers, luggage handlers and liaison with museum staff.   In addition, the Lead position monitors the Park Connection motorcoaches as they proceed throughout the day, insuring the organized and timely transition for the arrival and departure of the Park Connection motorcoaches in Seward, Anchorage, Talkeetna, Denali, Fairbanks, and Whittier. Other duties as assigned by the Park Connection Manager.

Employment to start in April; May through September schedule is 5 - 8 hour days per week and you must be able to work weekends. The Park Connection Supervisor is on call via cell phone during scheduled work week. Hourly wage starts at $14 or DOE.

The Park Connection Supervisor position is an exciting and challenging position which provides for much of the work day being outside the office.  An excellent position if you have past motorcoach driver-guide or customer service experience in tourism.

The Park connection Supervisor position can be combined with a Seasonal Reservation Agent position so that continuous employment occurs from January through September.

Expediters / Office Assistants / (Anchorage)
In Anchorage during the summer months we hire positions to help customers board motorcoaches downtown, including loading and off loading luggage. Duties include answering questions about our state, checking off passenger manifests and helping with luggage. Often these positions help in our office with basic duties such as filing, answering phones, document preparation. Many of these positions are part time. Hourly wages generally run $10 to $12 per hour.

Expediters (Seward and Denali Park)
In Seward and Denali Park during the summer months we hire positions to help customers board motorcoaches at each location. Duties include answering questions, checking off manifests, working with local hotels and helping with luggage. Many of these positions are part time. Hourly wages generally run $10 to $15 per hour.

Drivers
If you are an experienced Alaska driver guide with a class B CDL looking for a great summer driving position we would like to hear from you. Park Connection drivers enjoy consistent hours and scheduled days off. Hourly wages paid to Park Connection drivers are generally higher than similar positions with most other companies. Our drivers actually work for a separate bus charter sub contractor but drop us an email or send us an application and we will get you more information on the hiring process.

When do we hire?

Although we hire throughout the winter, we have a limited amount of positions so we encourage you to contact us as soon as possible. For reservations position, we generally begin interviewing in November and employment shortly thereafter.

How do I apply?

We encourage you to download an application here. You can also pick up or return applications in person, fax or by mail. Be sure to include a resume if you have one prepared. We will contact you shortly after we review your application. Still have questions? Leave us a message on our Job Hotline at (907) 245-0925 and we will return your call.

Physical Address:
9170 Jewel Lake Road, Suite 202
on the northwest corner of Dimond Blvd. and Jewel Lake Road)

Mailing Address:
Alaska Tour & Travel
Box 221011
Anchorage, AK 99522

Fax: (907)245-0400
Email:

Any information you provide us will be held in confidence. We will not contact work or personal references until you have given us explicit permission to do so.

Thanks again for your interest in Alaska Tour & Travel!

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